Technical Questions

How do I enable cookies?

The membership functions on our site require you to allow cookies on your computer.

Internet Explorer 8.0, 7.0, and 6.0 (For illustrated step-by-step instructions, please click here):

1. In Internet Explorer, click the Alt key on your keyboard and select the Tools menu dropdown.
2. Select Internet Options.
3. Click the Privacy tab.
4. Click the Sites button. This will launch the Per Site Privacy Actions window.
5. Type Allrecipes.com in the Address of website text box and click on the Allow button.
6. Click the OK button near the bottom of the window.
7. Set and test your Allrecipes cookie by clicking here and following the directions listed.

Firefox 3.0:

1. Click on the Tools menu and select Options.
2. Click the Privacy tab.
3. In the Cookies area, click the Exceptions button.
4. Type Allrecipes.com in the Address of website text box and click on the Allow button.
5. Click the OK button near the bottom of the window.
6. Set and test your Allrecipes cookie by clicking here and following the directions listed

Safari 3.0:

1. Click on the Safari menu in Safari.
2. Click on Preferences in the window.
3. In the new window, click the Security icon near the top of the window.
4. Under Accept Cookies select Always or Only from sites you navigate to.
5. Click OK to save changes.

How do I print a recipe?

Printing directly from any recipe page is easy.

1. Simply hover your mouse over “Print this Recipe“ above the recipe’s title, then click on one of the three recipe formats available:
• Full Page
• 3x5 Card
• 4x6 Card
2. Select the text size:
• Small
• Medium
• Large
3. Choose More Options
• Nutrition Info
• Footnotes
• Personal Notes
• Recipe Photo

NOTE: If you want to print in this format all the time, click a checkmark into the empty box next to Remember My Settings.

4. Click on Apply Changes.
5. Click on Print.
6. If you’re a Supporting Member, you can also select Advanced Options for additional printing features. Learn more about the extra options of Supporting Members. Become a Supporting Member now! Customize your printed recipes with the following:
• Add a Custom Recipe Headline
• Choose Reviews
• Choose a Photo
• Choose a Graphic Theme
• Select a Color
• Select a Font
• Show/Remove Advertisements

Help! My Recipe will not print!

Some browsers have difficulty with page formats and only read the advertising and framing on the page, not the recipe. An easy way to print the recipe is to use a printer-friendly format. You can find the printer-friendly option on the recipe page above the recipe title. Click the Print This Recipe link and select the formatting: 3x5 inch card, 4x6 inch card, or full page.

Clearing cache

If you are experiencing page loading problems or are viewing old pages, try clearing your temporary internet files or cache.

1. In your browser, click on Tools.
2. Select Internet Options. The temporary internet files should be on the first screen in the General area.
3. Click on the button to Delete Temporary Internet Files (not the cookies). This will clear up files that may be clogging up your computer.

Reset your computer to pull up the most recent version of webpages: while still in the Internet Options area, under Temporary Internet Files, click on Settings. Select the option to Check for Newer Versions of the Page and set it to Every Visit to Page. Then click OK.

Proxy Servers

If you are experiencing problems with our pages and your cookies are enabled, your internet service provider or internet browser might use proxy servers. If someone using your ISP views a page, a copy of that page is stored. Then every time anyone using your ISP asks for that stored page, the server sends the copy. If you are getting a Page Unavailable message you will need to disable you proxy servers.

To disable the proxy server (Off) in Internet Explorer 6.0, 7.0, or 8.0:

1. Open Internet Explorer. From the Menu bar, select Tools > Internet Options > Connections.
2. Click the LAN Settings button in the bottom right corner.
3. Uncheck the Automatically Detect, Automatic Configuration, and Proxy Server setting options.
4. Click OK.
5. Click Apply, if available.
6. Click OK.
7. Click the Refresh button in your browser.

To disable the proxy server (Off) in Firefox 3.0:

1. Click the Tools menu and select Options.
2. Click the Advanced tab.
3. Click the Network sub-tab.
4. Click the Settings button.
   • If Manual proxy configuration is set, add Allrecipes.com to the No proxy for list.
   • If Auto-detect proxy configuration is set, try selecting Direct connection to internet.
5. Click OK.

To disable the proxy server (Off) in Safari 3.0:

1. Click on the Safari menu in Safari.
2. Click on Preferences in the window.
3. Click the Advanced tab.
4. Click the Change Settings button.
5. In the Select a Proxy Server to Configure box, ensure all boxes are unchecked.
6. Close the Network box by clicking the close icon.
7. Close the Preferences box by clicking the close icon.

Adding our email address to your address book

If you have subscribed to our newsletters but are not receiving them, you need to add our e-mail address, email@allrecipes.com, to your address book. Otherwise, there is a chance that your newsletters will be sent to your spam filter or returned to us. If your emails are returned to Allrecipes you will be removed from the mailing list.

Supported browsers

For optimum viewing of the website, please make sure that your computer has this software:

• Internet Explorer version 6.0, 7.0 or 8.0 for Windows.
• Firefox version 3.0 or above for Windows.
• Firefox version 3.0 or above for Mac OS X.
• Safari version 3.0 or above for Mac OS X.

Playing How-To Videos on Allrecipes

If you want to watch videos on Allrecipes, your computer system should meet the following requirements:

• Flash Player 8.0⁺ or higher is required. You can install the latest version of Flash from Adobe:
  (http://www.adobe.com/shockwave/download/alternates/)
• You must meet minimum browser requirements for Adobe Flash Player and Allrecipes (see “Supported browsers” above).
• You must have a broadband internet connection (500+ Kbps) for optimal playback experience. Slower connections may hesitate or rebuffer.

Enabling JavaScript in your browser

To enable JavaScript in Internet Explorer 6.0, 7.0, or 8.0:

1. Click the Tools icon in the toolbar.
2. Select Internet Options. A dialog will pop up.
3. Click the Security tab.
4. Under Security level for this zone, click the Custom level... button.
5. Scroll down the list presented to the Scripting entry.
6. Under Active Scripting, select the Enable radio button.
7. Click OK and confirm your change.
8. Click OK in the Internet Options dialog.
9. Refresh the page or visit a new page for settings to take effect.

To enable JavaScript in Firefox 3.0:

1. Click the Tools menu option in the toolbar.
2. Select Options. A dialog will pop up.
3. Click the Content icon
4. Check the Enable JavaScript checkbox.
5. Click the OK button.
6. Refresh the page or visit a new page for settings to take effect.

To enable JavaScript in Safari 3.0:

1. Click on the Safari menu in Safari.
2. Click on Preferences.
3. Click on Security.
4. Make sure these checkboxes are checked:Enable Plug-ins, Enable Java, and Enable JavaScript.
5. Make sure the Block pop-up windows box is not selected.