I'm giving this four stars because the process makes you take more steps than you need to. Follow the instructions to the point of letting the eggs sit for 15 minutes. Take the pot and place it under cold, running water. (I do this until the pot itself is cool.) Leave cold water over the eggs. Check the water temperature every few minutes. When it starts getting warm, cool it off again. And, from my experience, the eggs are much easier to peel when you're done cooling them than they are after they've been in the refrigerator for two hours. In fact, when I take a hard-boiled egg out of the refrigerator, I put it in a glass with warm water in it for 2-3 minutes. I roll the shell on a hard surface so it breaks up a lot then start peeling at the bigger end. The key is to pick up that membrane at the top. The shell will almost roll off. Warming the shell of the egg makes that membrane much easier to get a hold of and peel off easily.
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I'm giving this four stars because the process makes you take more steps than you need to....