What's clear to me reading the reviews is that most people don't know how to make rice. Steaming is great is you've got a rice steamer. I don't. Most of you don't.
Take a volume of water that is twice that of the intended volume of rice. Bring that to a boil, adding salt, pepper, butter and chicken base. Add long grain rice and reduce heat to simmer with lid in place. Do not remove lid for at least 20 minutes. Fluff and use rice per recipe or as side dish. Veggies may be added at the earliest boil stage and will be perfect when rice is done.
It won't be sticky. If you want sticky, use a medium or short grain rice.
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What's clear to me reading the reviews is that most people don't know how to make rice....