I followed the recipe exactly, and lifted the lid off the pan after it was supposed to be ready to fluff with a fork... and none of the liquid had absorbed, so I set the timer for 20 more minutes... then it was less liquidy, but the rice was still hard! So I set the timer for another 20 minutes and added water... still crunchy, very mad at this point, but not willing to give up, so I added more water and let cook for 30 minutes more... "most" of the rice was not crunchy after all that, but some still was, and what was edible was not good... don't waste your time!
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I followed the recipe exactly, and lifted the lid off the pan after it was supposed to be...