The general problem of US bubble tea is the pearls do not have the chewness we have in Taiwan. When I make it at home, I would cook the pearls then move the pearls into rice cooker and cook for another 15 minutes until the middle is completely cook. The pearls aren't fully cook if it still shows a little white dot in the middle. Once that's done. Run cold water through it 3 times. You'll have the most chewy pearls you'll ever taste. Definitely leave them in honey or syrup so they don't stick together.
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The general problem of US bubble tea is the pearls do not have the chewness we have in Taiwan....